Manager-Digital Innovations and Solutions
NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services.
This is enriches passion, a resource become a hub withing Digital banking to ensure we arrive to our aspirations in Digital transformation, to innovate new digital products,define new digital processes. Hence caring major responsibility of ensuring all digital products undergo improvements, upgrades, and change as per market agility. This resource must have exposure to technology, must be capable to match market trends, technologies with what NBC has, Must be able to run comparative analysis between our products, processes and solutions VS market needs. He needs to advice retail and the bank on new products, solution and process which can Assist business to perfom better. Major KPIs for this resource is new products products/services roll-out, Cost cutting digital products, disruptive solutions and processes improvement.
Product Enhancement: Remain abreast of industry standards to identify new product opportunities. | Risk and Control: Continuously review product processes to identify areas of real and potential risk within the Product | Product Analysis: Review Product process to continuously look for enhancements within the product process | Stakeholder Management: Manage relationships with critical stakeholders such as tech, operations, channel etc to ensure optimal product delivery end to e
- The role is to find, build and prove propositions which can meet customer and partner needs , strategic growth and drive best customer Experience at NBC.
- Lead in creation of robust business plans with projects on digital solutions to provide management with a vision of the future P&L of the product road-map.
- Provide business critical insights in digital propositions and frameworks for understanding potential evaluation of Banking industry and our digital banking position using market data and commercial acumen, insightful observation and forecasting and competitive landscape analysis
- Participate in building and driving strategic and operational initiatives.
- Define digital product market fit in terms of geographic and demographic market selection, market entry and go to market consideration
- Identify new innovation opportunities to drive revenue, margins and profit growth.
- Manage and mitigate technology related issues on solutions delivery by ensuring alternatives are identified, communicated and implemented to ensure smooth business operations,
- Work with senior digital banking and other units to build and exploit strategic alliances and Business partnerships to capture business opportunities for bank to drove financial inclusion and grow the market share
- Proactive review of customers feedback on products and services developed and ability to followup for improvements and availability.
- Guide the incubation and pilot phase of new innovations and advise on optimum levels for transfer to Business.
- Manage performance of implemented innovative ideas and present performance reports to management
Cost management while implementing or designing new digital products/services.
Agile ways of working (Meets all of the requirements), Bachelor`s Degrees and Advanced Diplomas – BMI – Business Management and Informatics, Commercial mindset – Junior (Meets all of the requirements), Creative and innovative thinking (Meets all of the requirements), Experience in a similar environment at specialist level, Openness to change (Meets some of the requirements and would need further development), Reasoning (Meets all of the requirements), Software design (Meets all of the requirements)